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Pinderlust



Joined: 05 Oct 2009
Contributions: 431

Re-joining LucyPinder.InfoPosted: Mon Feb 03, 2014 9:32 pm    Subject: Re-joining LucyPinder.Info Reply with quote


Hello there guys!

Is it just me or is everytime we want to re-join Lucy's paysite (ie. re-register) we have to join using a new email address (as I get a message saying that my previous email address from months ago is already in use)?

Not very user-friendly is it? And this is when I've cancelled before using both the website cancellation AND epoch.com at the same time. This will be the third of fourth time I've had to make up a new email address.

Can anyone help with this please guys or let me know how to reactivate a previous email address within the site? Cheers Smile
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Dawkins



Joined: 14 Nov 2012
Contributions: 12
Location: United States

Re-joining LucyPinder.InfoPosted: Tue Feb 04, 2014 6:25 am    Subject: Re-joining LucyPinder.Info Reply with quote


http://www.lucypinder.info/contact/

Would start there. It's their "customer support" and I use that term loosely because of my previous experience...

Had a password issue before where the password they emailed me wouldn't allow me to log in to the site. I used that form and got no replies but a few days later I tried logging on again and my problem was "fixed"...so I guess it worked?

Other than that would call or set up a chat with an epoch rep and see what they say about it.
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Pinderlust



Joined: 05 Oct 2009
Contributions: 431

Re-joining LucyPinder.InfoPosted: Tue Feb 04, 2014 11:03 pm    Subject: Re-joining LucyPinder.Info Reply with quote


Thanks my friend, much appreciated Thumb Up!
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